Refund & Cancellation Policy

1. About Policy

This Refund & Cancellation Policy applies to services offered by Dawa Dawai, operated by Dawa Dawai Pharma through www.dawadawai.in.

2. Order Cancellation

Orders can be cancelled before dispatch. Once dispatched, cancellation may not be possible.

3. Refund Eligibility

• Order cancelled before dispatch
• Product not delivered
• Wrong product delivered
• Damaged product received

4. Non-Refundable Cases

• Opened or used medicines
• Prescription medicines after delivery
• Incorrect address provided by user

5. Return Conditions

Products must be unused and in original packaging. Requests must be made within 24–48 hours of delivery.

6. Refund Process

Refunds are processed within 5–7 business days and credited to the original payment method.

7. Delivery Issues

If your order is delayed or not delivered, contact us within 24 hours for support.

8. Contact for Refunds

Name: Nilesh
Phone: 7870084402
Email: nileshsingh330@gmail.com